Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi.
Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available.
Greek buffet-style breakfast is served daily with coffee or tea. At night, you can enjoy your drinks, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.
Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port.
Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 350 metres away from the hotel.
Services and amenities
General
Parking
Free parking
Private parking
WiFi available in all areas
Food & Drink
Restaurant
Room service
Bar
Breakfast in the room
Packed lunches
Snack bar
Special diet menus (on request)
Wine/champagne: charge
Fruits: charge
Coffee house on site
Business facilities
Meeting/banquet facilities: charge
Business centre: charge
Fax/photocopying: charge
Reception services
24-hour front desk
Express check-in/check-out
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service
Common areas
Terrace
Sun terrace
Shared lounge/TV area
Outdoor furniture
Miscellaneous
Non-smoking rooms
Family rooms
Lift
Soundproof rooms
Heating
Allergy- room: free
Non-smoking throughout
Air conditioning
Key card access
Transport
Airport shuttle
Car hire
Shuttle service (additional): charge
Airport shuttle (additional): charge
Parking garage
Accessible parking
Airport pick up: charge
Airport drop off: charge
Shuttle service
Entertainment and family services
Babysitting/child services: charge
Cleaning services
Laundry: charge
Dry cleaning: charge
Ironing service: charge
Daily housekeeping
Services
Internet services
WiFi
Free WiFi
Safety & security
Safety deposit box: charge
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Activities
Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Delivered food is securely covered
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available
Physical distancing
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Location
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This family-friendly hotel is 3.9 mi (6.3 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Venetian Walls - 0.1 km / 0.1 mi St. Minas Cathedral - 0.7 km / 0.4 mi Agia Ekaterini Church - 0.7 km / 0.4 mi Panayia Akrotiriani - 0.8 km / 0.5 mi Natural History Museum of Crete - 0.8 km / 0.5 mi Martinego Bastion - 0.8 km / 0.5 mi Heraklion Museum of Religious Art - 0.9 km / 0.5 mi Nikos Kazantzakis Grave - 1 km / 0.6 mi Italian Archaeological School - 1 km / 0.7 mi Historical Museum of Crete - 1.1 km / 0.7 mi Hania Gate - 1.1 km / 0.7 mi Freedom National Stadium - 1.1 km / 0.7 mi Kapetan Mihalis Korakas - 1.1 km / 0.7 mi Monastery of St. Peter and St. Paul - 1.1 km / 0.7 mi Morosini Fountain - 1.1 km / 0.7 mi
The preferred airport for Castello City Hotel is Nikos Kazantzakis Airport (HER) - 9.6 km / 6 mi
Notes
Accommodation conditions
Arrival:
3:00 PM
Departure:
11:00 AM - 13:00
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Additional terms:
Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
Late check-out fee: EUR 25 (subject to availability)
In-room safe fee: EUR 2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
Sorry, search results are outdated.
For successful reservation you need to update the results.
For the convenience of users, providing personalized information, remembering personal preferences and site settings, our site uses cookies and other similar technologies. To use the site you must confirm your consent to use the specified technologies.
More
