This luxury 5-star hotel is located in Almaty city centre, 1 km from Nikolai Cathedral. Rixos Almaty offers modern rooms with free Wi-Fi internet and a spa with swimming pool.
All rooms at Rixos Almaty feature air conditioning, a work desk and a balcony with impressive views. All bathrooms include a bath and shower.
A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets and à la carte dishes. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at the Brasserie Restaurant.
The 2,200 m² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms.
Rixos Hotel is 2 km from Almaty Opera House and 5 km by cable car from Köktöbe Mountain.
Services and amenities
General
Parking
Pets allowed
Free parking
Parking on site
Private parking
WiFi available in all areas
Food & Drink
Restaurant
Room service
Bar
Breakfast in the room
Packed lunches
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne: charge
Coffee house on site
Business facilities
Meeting/banquet facilities: charge
Business centre: charge
Fax/photocopying: charge
Reception services
24-hour front desk
Express check-in/check-out
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service
Invoice provided
Pool and wellness
Sauna
Fitness centre
Spa and wellness centre
Massage: charge
Hot tub/Jacuzzi
Hammam
Indoor pool
Indoor pool (all year)
Heated pool
Sun loungers or beach chairs
Fence around pool
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Swimming pool
Swimming Pool
Common areas
Garden
Terrace
Miscellaneous
Non-smoking rooms
Facilities for disabled guests
Lift
Soundproof rooms
Heating
Air conditioning
Designated smoking area
Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom
Auditory guidance
Key card access
Transport
Airport shuttle
Shuttle service (additional): charge
Airport shuttle (additional): charge
Parking garage
Airport pick up: charge
Airport drop off: charge
Shuttle service
Cleaning services
Laundry: charge
Dry cleaning: charge
Ironing service: charge
Trouser press: charge
Daily housekeeping
Shops
Barber/beauty shop
Services
Internet services
WiFi
Free WiFi
Safety & security
Safety deposit box
24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Activities
Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Delivered food is securely covered
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Physical distancing
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Location
A stay at Rixos Almaty Hotel places you in the heart of Almaty, within a 15-minute walk of Almaty Opera House and Nedelka Park. This family-friendly hotel is 0.7 mi (1.2 km) from St Nicholas Cathedral and 0.9 mi (1.5 km) from Zenkov Cathedral.
Distances are displayed to the nearest 0.1 mile and kilometer.
Almaty Opera House - 1.1 km / 0.7 mi Nedelka Park - 1.1 km / 0.7 mi St Nicholas Cathedral - 1.2 km / 0.7 mi Zenkov Cathedral - 1.5 km / 0.9 mi Lermontov Russian Drama Theatre - 1.8 km / 1.1 mi 28 Panfilov Heroes Memorial Park - 2 km / 1.3 mi Auezov Kazakh Drama Theatre - 2 km / 1.3 mi Almaty Central Stadium - 2.1 km / 1.3 mi Respublika Alanghy - 2.1 km / 1.3 mi MEGA Park - 2.1 km / 1.3 mi Kazakhstan Independence Monument - 2.1 km / 1.3 mi Republic Square - 2.2 km / 1.3 mi Fantasy World Almaty - 2.2 km / 1.4 mi Hippodrome - 2.4 km / 1.5 mi Geology Museum - 2.5 km / 1.5 mi
The preferred airport for Rixos Almaty Hotel is Almaty (ALA-Almaty Intl.) - 18.5 km / 11.5 mi
Notes
Accommodation conditions
Arrival:
2:00 PM
Departure:
12:00 PM - 14:00
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Additional terms:
Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children
Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: KZT 7000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
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