Featuring an à la carte restaurant and bar, Grand Voyage Hotel is located in Almaty. Free WiFi, parking and a 24-hour desk are available at the hotel.
The air-conditioned rooms are equipped with a flat-screen cable TV and a private bathroom with a bath or shower and free toiletries. There is a daily maid service and room service is available for an extra cost.
Grand Voyage Hotel offers a tour desk and luggage storage. There are also meeting facilities, and laundry and ironing services can be arranged for an extra cost.
Alatau Metro Station is just 5 minutes’ walk and Kasteev State Museum of Arts is a 10-minute drive. Almaty International Airport is 18 km away and an airport shuttle can be arranged for a surcharge.
Services and amenities
General
Parking
Free parking
Parking on site
Private parking
WiFi available in all areas
Food & Drink
Restaurant
Room service
Bar
Special diet menus (on request)
Coffee house on site
Business facilities
Meeting/banquet facilities: charge
Business centre: charge
Fax/photocopying: charge
Reception services
24-hour front desk
Tour desk
Luggage storage
Concierge service
Private check-in/check-out
Invoice provided
Miscellaneous
Non-smoking rooms
Facilities for disabled guests
Lift
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
Key card access
Transport
Airport shuttle
Shuttle service (additional): charge
Airport shuttle (additional): charge
Airport pick up: charge
Airport drop off: charge
Shuttle service
Cleaning services
Laundry: charge
Ironing service: charge
Daily housekeeping
Services
Internet services
WiFi
Free WiFi
Safety & security
Safety deposit box
24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Common areas
Outdoor furniture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available
Physical distancing
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Location
A stay at Hotel Grand Voyage places you in the heart of Almaty, within a 15-minute walk of Lermontov Russian Drama Theatre and St Nicholas Cathedral. This upscale hotel is 0.8 mi (1.3 km) from Nedelka Park and 1 mi (1.6 km) from Almaty Central Stadium.
Distances are displayed to the nearest 0.1 mile and kilometer.
Lermontov Russian Drama Theatre - 1.1 km / 0.7 mi St Nicholas Cathedral - 1.2 km / 0.8 mi Nedelka Park - 1.3 km / 0.8 mi Auezov Kazakh Drama Theatre - 1.3 km / 0.8 mi Almaty Central Stadium - 1.4 km / 0.9 mi Fantasy World Almaty - 1.5 km / 0.9 mi Respublika Alanghy - 1.5 km / 1 mi Kazakhstan Independence Monument - 1.6 km / 1 mi Republic Square - 1.6 km / 1 mi Almaty Opera House - 1.7 km / 1 mi Kazakhstan Museum of Arts - 1.9 km / 1.2 mi Kasteev State Museum of Arts - 2.1 km / 1.3 mi Geology Museum - 2.1 km / 1.3 mi Zenkov Cathedral - 2.1 km / 1.3 mi National Museum of Kazakhstan - 2.2 km / 1.4 mi
The preferred airport for Hotel Grand Voyage is Almaty (ALA-Almaty Intl.) - 22.1 km / 13.7 mi
Notes
Accommodation conditions
Arrival:
2:00 PM - midnight
Departure:
12:00 PM - 14:00
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Additional terms:
Airport shuttle fee: KZT 5000 per vehicle (one-way)
Rollaway bed fee: KZT 3000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
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